Cuci1 Terms and Conditions – Complete Malaysia Platform Usage Guide

1Acceptance of Terms

These Terms and Conditions ("Terms") govern your use of the cuci1 platform, the official website at cuci1.vu, the mobile app and all related services provided by cuci1. By accessing or using any part of the cuci1 platform, you agree to be fully bound by these Terms.

If you do not agree with any part of these Terms, you are not permitted to use the cuci1 platform. Continued use of the platform after any amendments to these Terms constitutes acceptance of the changes made.

These Terms should be read together with Privacy Policy and Responsible Gaming Policy cuci1, both of which form part of the overall agreement between you and our platform.

2User Eligibility

To register and use the cuci1 platform, you must meet all of the following eligibility requirements at all times:

• Be at least 18 years old on the account registration date.
• Registering in your own personal capacity and not on behalf of any other individual or entity.
• Not being a resident or citizen of any jurisdiction that prohibits participation in online gaming.
• Not having been placed on any self-exclusion list or gambling prohibition list enforced by any relevant authority.
• Having full legal capacity to enter into binding agreements.
• Not acting on the instructions or interests of any undisclosed third party to cuci1.

3Account Registration & KYC Verification

Each user is only permitted to hold one (1) active account on the cuci1 platform. Multiple account registrations are strictly prohibited and may result in the closure of all associated accounts and forfeiture of accumulated balances.

Upon registration, you are required to provide truthful, accurate and up-to-date information. cuci1 reserves the right to request identity verification at any time via the KYC (Know Your Customer) process, which may require the following documents:

• A valid, unexpired identity card or passport.
• Proof of current address (utility bill or bank statement within the last 3 months).
• Payment method information used for deposits.
• Any additional supporting documents requested by the cuci1 compliance team.

You are solely responsible for maintaining the security of your password and account login details. cuci1 shall not be liable for any losses arising from unauthorized use of your account.

4Deposits & Withdrawals

Cuci1 supports a wide range of local Malaysia payment methods including DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, and local bank transfers. All financial transactions are protected by 256-bit SSL encryption.

The following apply to all deposit and withdrawal transactions:

• Minimum and maximum deposit limits are as stated in the platform's payment section at the relevant time.
• All deposits must be made from an account or payment method registered in the user's own name. cuci1 does not accept third-party deposits.
• Withdrawals will only be processed to the same payment method used for the deposit, unless otherwise stated.
• Withdrawal requests may be subject to compliance review before approval, particularly for amounts exceeding certain limits.
• Daily and weekly withdrawal limits apply based on the user's account level and VIP status.
• Cuci1 will not process withdrawals for balances obtained through activities that violate these Terms.

5Bonuses, Promotions & Wagering Requirements

Cuci1 offers a wide variety of bonuses and promotions from time to time. Each offer carries specific terms and rules that must be followed to qualify for a bonus withdrawal.

• All bonuses are subject to wagering requirements as clearly stated in their respective promotion terms.
• Welcome bonuses and deposit bonuses typically carry a wagering requirement of 5x to 30x, depending on the promotion type.
• Each user is entitled to claim each type of promotion once only, unless otherwise stated.
• Cuci1 reserves the right to void any bonus claimed through dishonest means or in breach of promotion terms.
• Winnings from free spins may be subject to different maximum win caps depending on the promotion.
• Bonuses cannot be transferred between accounts or directly converted to cash without first fulfilling the wagering requirements.

6Game Rules

All games available in the cuci1 lobby use a Random Number Generator (RNG) certified by independent international certification bodies, ensuring every game outcome is fully random and fair for all players.

The following apply to all gaming activity on cuci1:

• Cuci1 is not liable for any third-party technical disruptions (game providers) that occur during a gaming session.
• In the event of a discrepancy between the in-game display and cuci1's server records, the server records shall be considered final.
• Wagers placed during an internet connection disruption may not be recoverable, and cuci1 bears no liability for such losses.
• Any winnings arising from a software bug are void and invalid.
• Cuci1 reserves the right to modify, restrict or remove any game from the lobby without prior notice.

7Prohibited Activities

Cuci1 users are strictly prohibited from engaging in any of the following activities. Violation of any of these prohibitions will result in immediate action, including account closure and forfeiture of balances:

• Opening or using more than one account, whether directly or through another person.
• Using automated software, bots, scripts, or any technology that provides an unfair advantage in gameplay.
• Exploiting bugs, system vulnerabilities, or technical errors on the platform.
• Engaging in bonus abuse, including opening new accounts solely to claim a welcome bonus.
• Engaging in money laundering or using the cuci1 platform for any unlawful financial activity.
• Providing false or misleading information during registration or the KYC process.
• Colluding with other players to unfairly influence game outcomes.
• Threatening, insulting, or harassing cuci1 staff or other users through any communication channel.

8Privacy & Data Protection

Cuci1 takes our responsibility to protect users' personal data seriously. All information you share with cuci1 is processed in accordance with Privacy Policy us that is comprehensive and compliant with applicable data protection legislation.

In summary, cuci1 is committed to:

• Collecting only the data necessary for platform operations and legal compliance.
• Not selling, renting or disclosing users' personal data to third parties without consent, unless required by law.
• Protecting user data with encryption and appropriate technical security measures.
• Granting users the right to access, correct, or request deletion of their personal data within the limits permitted by law.

For full details on how we handle your personal data, please read Privacy Policy cuci1.

9Account Closure & Suspension

Cuci1 reserves the right to suspend, restrict or close any user account at any time for the following reasons:

• Breach of any provision within these Terms and Conditions.
• Failure to complete the KYC process within the stipulated timeframe.
• Suspicious activity or activity inconsistent with a user's normal risk profile.
• Requests from competent authorities or regulatory bodies.
• Risk of money laundering or financing of illegal activities.

Users may also close their own account at any time by contacting cuci1's customer support team. Prior to closure, all outstanding wagering requirements and unqualified bonus balances will be voided. Valid cash balances will be processed for withdrawal in accordance with standard procedures.

10Liability Limits

To the extent permitted by applicable law, cuci1 shall not be liable for:

• Any indirect, incidental, special or consequential losses arising from the use of the platform.
• Service disruptions caused by factors beyond cuci1's control, including internet outages, power failures, or natural disasters.
• Actions or omissions of third-party game software providers integrated into the cuci1 platform.
• Losses arising from unauthorized access to your account due to your own negligence in safeguarding your login credentials.
• Unsatisfactory game outcomes, as all games are chance-based and wins are not guaranteed.

Cuci1 provides the platform on an "as is" basis and makes no guarantees regarding continuous availability or complete absence of technical errors. However, we are committed to maintaining the highest possible platform uptime and will work to resolve any technical issues promptly.

11Responsible Gaming

Cuci1 places great importance on the wellbeing of our users. We believe that online gaming should remain an enjoyable and controlled form of entertainment — not a source of financial stress or personal difficulties.

The cuci1 platform provides a range of self-control tools that you may use at any time:

• Deposit Limit: Set a maximum daily, weekly or monthly deposit limit.
• Loss Limit: Set a maximum loss amount within a time period of your choice.
• Play Time Limit: Limit your gaming session duration per day.
• Temporary Account Suspension: Take a break from the platform for a duration of your choosing.
• Self-Exclusion: Permanently close your account if required.

If you or someone you know is experiencing gambling-related issues, we encourage you to seek help. Visit the Responsible Gaming us for more information and available support resources.

12Amendments & Applicable Law

Cuci1 reserves the right to amend these Terms and Conditions at any time without prior notice. However, for material or significant amendments, cuci1 will endeavour to notify users via in-platform notifications or email at least 7 days before the changes take effect.

It is your responsibility to review these Terms and Conditions periodically to ensure you are always aware of the latest applicable terms. The date of the most recent update will always be displayed at the top of this page.

These Terms and Conditions are governed by the applicable laws of the jurisdiction in which cuci1 is registered. Any dispute arising from or in connection with these Terms shall first be resolved through negotiation. If a resolution cannot be reached, the dispute will be referred to an appropriate alternative dispute resolution mechanism before any legal action is taken.