At cuci1, your privacy is our priority. This Privacy Policy clearly and transparently explains how we collect, use, store, and protect your personal data. We believe you have the right to know what happens with your information — without confusing language.
All data transmitted between your device and cuci1's servers is protected by banking-grade 256-bit SSL encryption. No third party can intercept your information while in transit.
Cuci1 has never sold, rented, or traded users' personal data to any third party for marketing purposes. Your data is not our commodity.
You have the right to access, correct, and request deletion of your personal data. The cuci1 privacy team is ready to process your requests transparently.
Data is only retained for as long as necessary for operational and legal compliance purposes. After that period, data is securely deleted or anonymised.
Cuci1 complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant data protection legislation, ensuring your rights as a Malaysian user are fully protected.
If there are material changes to this Privacy Policy, you will be notified via an in-platform notification or email before the changes take effect.
This Privacy Policy is issued by cuci1 ("we", "cuci1") and applies to all users who access the cuci1.vu website, the cuci1 mobile app, and all related services we provide. This document comprehensively describes our personal data management practices.
When you register an account, make a deposit, play games, contact customer support, or simply browse the cuci1 website, we may collect certain information about you. This Privacy Policy explains what information is collected, why it is needed, how it is used, and your rights regarding that data.
By using the cuci1 platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any provision herein, please discontinue use of our platform and contact us if you wish to discuss any concerns.
Cuci1 collects your personal data through several key channels. Below is a summary of the types of data we may collect and their sources:
| Data Category | Example Information | Resources |
|---|---|---|
| Identity Data | Full name, date of birth, IC/passport number | Registration form, KYC process |
| Contact Data | Email address, phone number, residential address | Account registration, profile updates |
| Financial Data | Bank account details, deposit & withdrawal records | Payment transactions, KYC verification |
| Game Data | Betting history, winning records, game statistics | Automatic platform activity |
| Technical Data | IP address, device type, browser, operating system | Server logs, cookies |
| Behavioural Data | Pages visited, clicks, time spent | Platform analytics |
Cuci1 uses collected personal data solely for legitimate and necessary purposes. We do not use your data for purposes not stated here without additional consent:
For each of the above purposes, cuci1 ensures a valid legal basis exists, whether based on contract performance, compliance with legal obligations, our legitimate interests, or your consent.
Cuci1 does not sell or rent your personal data to any party. However, in the normal course of platform operations, we may share your data with the following parties within defined limits:
We work with third-party service providers that help us operate the platform — including payment processors, game providers, cybersecurity services, and analytics platforms. All such providers are bound by strict data protection agreements and are only permitted to use your data for purposes specified by cuci1.
Cuci1 will disclose your personal data to the relevant authorities when required by law, court order, or the applicable regulatory body. This includes investigations related to anti-money laundering and the prevention of illegal financing activities.
If cuci1 is involved in any merger, acquisition or asset sale, user data may be transferred as part of that transaction. Users will be notified of such changes before they take effect.
Cuci1 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly. The following are the types of cookies we use:
You can manage cookie settings through your browser settings. However, disabling certain cookies may affect the functionality of the cuci1 platform. Continued use of the platform is considered your consent to the use of cookies as stated.
Cuci1 invests seriously in data infrastructure security. The technical and organisational measures we implement include:
Cuci1 does not retain your personal data longer than necessary. Retention periods are based on operational requirements and legal obligations:
Once the retention period expires, data will be permanently deleted or anonymised so it can no longer be linked back to you. You may request early deletion of your data subject to applicable legal limitations.
As a cuci1 user and an individual protected under data protection laws, you have the following rights regarding your personal data:
Request a copy of the personal data we hold about you in a readable format.
Request correction of inaccurate or incomplete data in our records.
Request deletion of your data, subject to legal data retention obligations.
Request that we restrict the processing of your data under certain circumstances permitted by law.
Receive your data in a structured, machine-readable format for transfer to another platform.
Object to the processing of your data for direct marketing purposes or based on our legitimate interests.
To exercise any of the above rights, you may contact the cuci1 privacy team through our customer support channels. We will respond to valid requests within 30 calendar days.
The cuci1 platform is exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data from any individual under the age of 18.
If we discover that personal data of a child under 18 has been collected without proper verification, we will take immediate steps to delete that data and close the relevant account. Our KYC process is one of the key mechanisms to prevent underage registration.
The cuci1 platform may contain links to third-party websites or services in certain contexts. This Privacy Policy applies solely to the cuci1 platform itself and does not cover the privacy practices of any third party.
Cuci1 is not responsible for the content, privacy policies, or security practices of any third-party websites. We encourage you to read the Privacy Policy of every website you visit to understand how your data is managed by them.
Third-party game providers integrated within the cuci1 platform are subject to data protection agreements set by cuci1. However, any direct interaction you have with those providers' independent websites falls outside the scope of cuci1's responsibility.
Cuci1 reserves the right to amend this Privacy Policy from time to time in line with changes in law, technological developments, or changes in our operational practices. The date of the last update will always be displayed at the top of this page.
For material amendments — that is, changes that significantly affect your rights or how we use your data — cuci1 will notify you via in-platform notifications or email at least 14 days before the changes take effect.
Continued use of the cuci1 platform after an amendment takes effect will be considered your acceptance of the updated Privacy Policy. If you disagree with the changes made, you have the right to close your account before the amendment takes effect.
If you have any enquiries, concerns or requests regarding this Privacy Policy or the management of your personal data by cuci1, you may contact us through the following channels:
The cuci1 privacy team operates in both Malay and English. We are committed to responding to all privacy enquiries within 5 business days and resolving valid data requests within 30 calendar days.
For general enquiries about the platform, you may also refer to our Frequently Asked Questions (FAQ) page, which covers a wide range of topics including questions related to privacy and account security.
Cuci1 is built on a foundation of trust. Your data is protected, games are fair, and your experience is our priority. Join over 500,000 Malaysian users who already trust cuci1.
For individuals aged 18 years and above. Play responsibly.